These Teaching and Examination Regulations (TER) apply to the following bachelor study programme:

name: B HBO-ICT 
enrolment variant: full-time and part-timestudy programme
isat: 30020
institute: Fontys ICT
degree: Bachelor of Science

and applies to the 2025-2026 academic year. These TER were adopted by the director of Fontys ICT on 26-05-2025 after receiving the Degree Programme Committee's consent on 22-05-2025 and the Institute Participation Council's consent on 22-05-2025.

 

Changes and additions

The TER may be amended during the academic year, for example where this is required due to a change in the law or a change in the study programme. You will be explicitly informed of any change to the TER.

There have been no changes or additions.

 

What are Teaching and Examination Regulations?

If you are studying or wish to study at a Dutch university of applied sciences, you will have both rights and obligations. These rights and obligations apply for you and for Fontys. These TER describe all that which is associated with the study programme in which you have enrolled or wish to enrol. What does the study programme offer you, what are you being trained for, what requirements do you have to meet and what does the study programme ask of you? You can find the answer to many questions here. The Students' Charter contains rights and obligations as well – e.g. with regard to the house rules, the participation councils, tuition fees or complaints procedures.

These TER describe the nature of the study programme and the assessment process and contain information on where to turn to if you have questions or complaints. We have included a separate chapter to explain the most important terms, as well as a chapter on everything you will have to deal with when you apply.

Who is involved in drawing up the TER?      

Part of the TER consists of arrangements that apply to the whole of Fontys, in which the Central Participation Council has a say.
In addition, the TER contain arrangements that are specific to a certain study programme, in which the Degree Programme Committee and the Institute Participation Council have a say. The TER are established for each academic year.

We cannot provide for every eventuality in advance
Sometimes, rules can lead to unintended situations. In these cases, the TER allow for an exception. More information about that can be found in article 40.

Questions?
If you have any questions about the TER, please contact your student coach. The student coach can also refer you if necessary.

We can admit you to the study programme if you have the right diploma, which may be a Dutch diploma or a foreign diploma. Some study programmes set requirements for your subject cluster in secondary school. We call these subject cluster requirements. Additional admission requirements may apply as well. Part-time study programmes may set requirements for your working environment.

This chapter outlines the admission requirements.

MBO, HAVO or VWO-level diploma

For this study programme, you need a secondary vocational education (MBO) level 4, senior general secondary education (HAVO) or pre-university education (VWO) diploma. This study programme sets no requirements for your subject cluster in secondary school.

We can also admit you if you already completed an Associate degree- or Bachelor study programme, or if you can provide evidence of having completed the propaedeutic phase of a study programme at a university of applied sciences or a university. 

The institute director has declared a HAVO or VWO diploma with an old subject cluster or no subject cluster to be at least equivalent to a diploma that complies with the new subject cluster requirements. You can be admitted with this diploma; no requirements apply with regard to your subject cluster or subject combination in secondary school.

Other diplomas

If you have a different diploma, the director of the institute will decide whether your diploma is equivalent.

If you have a foreign diploma that allows you to enrol in higher education in the country in which you obtained that diploma, we can admit you to the study programme.

Command of the English language

For international students, the following language requirement applies for admission to an English-language programme. 

A previously completed language test, with the exception of Cambridge, may be no more than two years old at the time the study commences, which can be either on 1 September or on 1 February.

Exemption

Exemption may be granted for this requirement if the international student can submit a diploma from prior education that was obtained in a country in which English is the official language of instruction. If the diploma was granted more than two years ago, the student will be asked to demonstrate their language skills again, unless English is the only language of instruction in the country where the student obtained the diploma. 

Furthermore, an international student may be exempted from having to take a mandatory language test in case the student obtained a diploma of secondary education in a country listed in the diploma list drawn up on behalf of the associations of institutions of higher education, as published on the website of the Code of Conduct.

If you do not have the right diploma and are 21 years old or over when you enrol for the study programme, you can participate in a Fontys admission assessment (the '21+ admission assessment'). This enables us to determine whether you have the right level to enrol in the study programme and achieve a diploma and this also involves a check of whether you have a sufficient command of the English language. If you pass the admission assessment, the result will remain valid for five years. If you do not pass the admission assessment, you can try again a year later. Click here for more practical information on the admission assessment (Section 7.29 of the WHW).

The admission assessment consists of two components:
1. an investigation into your professional and intellectual ability. We use this component to determine whether this matches the level of higher professional education;
2. a language test to assess your command of the English language. You must at least achieve level B2 (level 3F). If you have at least one of the certificates in the table in article 2, you can apply for an exemption from the language test.

You will receive the results within two weeks after the assessment.

There are no additional requirements for this study programme.

This article does not apply to your study programme.

This article does not apply to your study programme.

There is no maximum number of students that can be admitted.

If you are from a country outside the European Union (EU) and are 18 years or older on the date you first enrol in the study programme, you will be required to have a valid residence permit (Section 7.32 of the WHW) and will need to obtain 50% of the credits to be obtained each year. If you fail to obtain enough credits, Fontys will have to report this to the Immigration and Naturalisation Service (IND), except when special circumstances prevented you from obtaining enough credits. Fontys may decide not to report an insufficient number of credits obtained to the IND once per special circumstance.

After applying you can take part in a study choice check to find out whether the study programme suits you. In addition, you can request an interview to see if you can make use of previous degrees or other learning experiences.

To obtain a study choice advice, you can take part in a study choice check at Fontys. The study choice check has been detailed in the Study Choice Check Rules. The study choice check consists of a digital questionnaire and a contact moment with the study programme. After submitting your application, you will receive a link to the digital questionnaire. Once you have completed it, you will receive an invitation for the contact moment.

The contact moment consists of:

If you already live in the Netherlands, you will receive an invitation for an afternoon of activities consisting of information and trial lessons after your registration. If you still feel the need, you can have an intake interview on request. If you do not take part in the activity afternoon, you will always get an individual intake interview. If you did not register until after 1 May, you will receive binding study advice based on a questionnaire and an interview.

For full-time:

• there are various information activities;
• you can attend workshops and taster classes at the teaching location;
• and you will receive a personal interview afterwards upon request.

For part-time, no additional activities are offered.

The contact moment and any additional activities take place from 1 March to 31 August for students starting in September and from 1 December to 31 January for students starting halfway through the academic year..

For international students as referred to in the Study Choice Check Rules, the study choice check is different.

International students will receive information about the study choice check within four weeks after their application.

If you are from abroad, you are invited to a Study Choice Check Webinar. This is broadcast live monthly and is also available via the website. The Webinar provides information about the programme and about studying and facilities in Eindhoven. You  can also attend a counselling session online.
For international students, the contact moment takes place from 1 January to 31 July for students starting in September from 1 November to 31 December for students starting halfway through the academic year.

If you start your study programme in September, you can complete the digital questionnaire at least until 1 September. If you start your study programme in February, you can complete the digital questionnaire at least until 1 February, and the contact moment with the study programme and study choice activities for international students will be planned in this period as well.

After the contact moment with the study programme, you will be notified of the study choice advice by email within ten working days.

If you have previous learning experiences or previously passed interim examinations and obtained diplomas, your application for a study programme may involve an interview with a curriculum owner or other subject matter expert. During this interview, you will gain insight into your future learning pathway.

You can use evidence of previous learning experiences or interim examinations you have passed and diplomas you have obtained in the past to demonstrate learning outcomes. Such evidence of interim examinations you have passed and diplomas you obtained in the past can also be used to substantiate a request for exemption for the Examination Board. This is also possible during your studies.

In order to qualify for an exemption, you must demonstrate that, in terms of their content, scope (credits) and level, the interim examinations you have passed are at least equivalent to the interim examinations from which you wish to be exempted. You may also show that, in terms of their content and level, the knowledge and skills you acquired outside higher education are at least equal to the interim examinations from which you wish to be exempted. If the exemption is granted, you will receive a decision from the Examination Board stating the term of validity of the exemption.

In some cases, you can receive an exemption for the entire propaedeutic phase (Section 7.30 of the WHW). This is referred to as an exemption from the propaedeutic examination. An exemption is possible if you have an equivalent Dutch or foreign diploma or have – for example – successfully completed the propaedeutic phase of the same study programme. You can submit your application for an exemption from the propaedeutic examination to the examination board. 

The study programme trains you for the professions listed in the (national) programme profile of this study programme. The programme profile describes what you should know and be able to do at the end of the study programme.

You can find the study programme profile in the appendix Exit qualifications.

Once you have completed the study programme, you will receive the degree associated with your study programme. For your study programme, that is the degree Bachelor of Science. 

The study programme does not offer specialisations. 

Once you complete your study programme, you can choose to continue your studies. For some study programmes, separate arrangements apply to this, to ensure proper or accelerated advancement.

For your study programme, we have made the following arrangements with the following universities of applied sciences or universities:

1. To advance to a master's program at Eindhoven University of Technology (TU/e) or the Jheronimus Academy of Data Science (JADS), you can choose Academic Preparation in your first free space (the 4th semester). Passing that semester gives access to a minor of courses from the TU/e pre-master's program or a minor consisting of the JADS pre-master's program. Completion of that program and obtaining the Bachelor's degree gives you direct access to a number of TU/e or JADS master's programs.
2. To advance to a Master's programme at Tilburg University, you can make use of a free minor consisting of subjects from Tilburg University's pre-master programme.
3. To transfer to the Master of Applied IT at Fontys ICT, you must meet the admission requirements and selection criteria of that master's programme. For these, see Section 2 of the Fontys ICT OER 2025-2026 Master of Applied IT.

Your study programme has a proposed learning pathway for you to follow. You can also make your own choices, for example on how to use the free choice space that is offered as part of your study programme. Over the course of your study programme, you will be guided by - among others - a student coach. In addition, there are also various facilities you can use if you require extra support.

Your study programme consists of units of study with credits. A unit of study may be a unit of learning outcomes with a facilitated learning pathway. The Interim Examination and Test Schedule annex provides an overview of how the learning pathway is structured and whether it uses units of learning outcomes.

The study load of your study programme is 240 credits, and it consists of:

• a propaedeutic phase – the first year of study with 60 credits;
• a post-propaedeutic phase; the final three years with 180 credits.

The study load of the full-time and part-time study programme is 60 credits per year.

Fontys offers various courses and educational activities in a proposed learning pathway, which will help you learn and demonstrate learning outcomes or learning objectives. Examples include: workshops, master classes, working groups, practicals and internships, challenges, coaching and tests.

The courses and educational activities offered can be found  in the programme guide. The overview indicates which courses and educational activities facilitate the unit of study and the language in which the education is provided, and whether you need to register for the relevant course, educational activity or test.

The timetable of courses and educational activities is announced Fontys ICT portal, at least three calendar weeks before the start of the teaching period. If participation in courses and educational activities is compulsory, this will be indicated in the digital learning environment.

In the post-propaedeutic phase, your study programme offers a Free choice space with a study load of 30 credits. You are free how to fill this part of your study programme. You can also choose from minors and other courses within or outside Fontys.  What you learn in your Free choice space may not overlap with what you learn in the rest of your study programme. You may use this part of your study programme to deepen or broaden your studies, or do something completely different at – at least – a higher professional education level. 

The full-time study programme at Fontys ICT allows you to do a minor, provided there is not too much overlap with your study programme. Unfortunately, there is no free choice in the part time study programme.

In your study programme, you may not take the below Fontys minor(s) due to an overlap with the rest of your study programme:

You cannot choose both Digital Experience Design and Immersive Experiences in one study programme.

The study programme also has minors that specifically match your programme. The minor regulations of these study programme minors can be found in the annexes. It concerns the following minor(s):

• Global Acting in IT (minor  GA)
• Signals & Embedded Systems (minor SES)
• Smart Industry Tehnologies (minor SIT)

If you take an extra minor on top of your normal study load, this is only allowed if you take an entire minor. It is not allowed for separate parts of minors.

If you wish to decide on how to use the Free choice space yourself or wish to use it for a foreign minor or an external minor, you have to ask the Examination Board's permission in advance. If you want to take an additional minor, this will be on top of your normal study load. This is only allowed if you have not completed the study programme yet. Minors can be found via Kies op Maat, Fontys' minors page and the Study Guide Fontys ICT. For some minors, there are requirements you need to meet in order to take them. 

If you have participated in and successfully completed the Fontys Empower programme, you can list this as the Free choice space. 

Before being allowed to start on courses and educational activities of the post-propaedeutic phase, you must meet the following standard:

You must have successfully completed the propaedeutic phase of your study programme.

The Examination Board may make an exception. It may decide that you may start the post-propaedeutic phase despite not meeting the standard yet. This is only possible in special circumstances. You can submit your application for the exception to the Examination Board (Section 7.30(3) of the WHW). 

The entry requirements are set out in an annex to article 14.

As you learn, you will receive feedback from various teachers, experts and fellow students on everything you have worked on professional products you have created and skills you have demonstrated. You record feedback in a portfolio and you use the feedback along with other evidence to demonstrate learning outcomes or learning goals.

Your student coach

You will have a student coach who will guide you in making choices and shaping your personal learning pathway and desired study pace. At the start of the study programme, you will explore your opportunities and ambitions with your student coach. If you have done something outside of Fontys from which you learned, or can provide evidence of interim examinations you have passed and diplomas you have obtained in the past, you can discuss with your student coach whether you can use that as evidence to demonstrate learning outcomes. Evidence of previously passed interim examinations or obtained diplomas that you include in a portfolio must always meet the requirements for evidence, for example in terms of how current these are.

In addition, the student coach will support you in your personal and professional development. If you are not comfortable with your student coach, you can submit a request to the education manager to be assigned another coach.

In the first year of your study programme, you can familiarise yourself with the study programme and the profession you are being trained for. Halfway through your first year of study, you will receive a message about your study progress and discuss your study progress with your student coach. At the end of your first year of study, you will receive a non-binding study advice. If this study advice is positive, you can continue your studies. If you do not receive a positive advice, you will consult with your student coach about what to do next. If the study programme does not suit you, Fontys will help you make another choice.  

Your study advice will be positive in the following circumstances:

• you passed the start semester or
• you got an exemption for the start semester and you passed semester 2.

The start semester of the full-time AD-ICT is equal to that of the full-time Bachelor ICT.

The start semester of the part-time AD-ICT is equal to the that of the part-time Bachelor ICT.

The study advice you receive is in all cases valid for both the AD-ICT and the Bachelor ICT programmes and for both full-time and part-time programmes.

The study advice also applies to these study programmes.

Your study advice will be negative if you do not meet the conditions for a positive study advice. 

If you have a request for support

If you require support, for example due to neurodiversity, a temporary or permanent physical or mental disability or a chronic illness, you can apply for additional facilities, such as adjustments to the curriculum, timetables, teaching methods, testing or learning resources. To do so, contact your student coach or a student counsellor as soon as possible for assistance. They can help you request the necessary facilities from the Examination Board.

Whether the study programme can provide these facilities, and whether you can use these for the duration of your study programme, is at the discretion of the Examination Board. You will review whether the facilities are still appropriate on an annual basis, in consultation with your student coach.

According to the law, you are entitled to these kinds of facilities, except if they impose too excessive a burden on the study programme (Section 7.13 of the WHW and Section 2a of the Equal Treatment of Disabled and Chronically Ill People Act (Wet gelijke behandeling op grond van handicap of chronische ziekte)).

More information can be found at Fontys Helps.

If you want to improve your command of the Dutch language

If you want to improve your Dutch-language reading and writing skills, you can get help with that. You can find more information at Fontys Taalportaal.

Your study programme also offers additional support. You can find more information at in this Canvas course.

If you are an elite athlete

If you have Elite Athlete or Talent status, you can make use of the facilities provided under the Athlete sport policy and Elite Athlete Scheme. These include – for example – adjustment of tests or test schedules, adapted rules for the attendance requirement or a modified internship. You can submit the relevant application to the Elite sport contact person associated with your study programme. More information can be found here.

If you are an entrepreneur

If you have entrepreneur status, you can make use of the facilities provided under the  Student Entrepreneur Scheme. These include – for example – adjustment of tests or test schedules, adapted rules for the attendance requirement or a modified internship. You make arrangements about this with your student coach, which you can subsequently get approved by the Examination Board. More information can be found here.

If you hold an administrative position within Fontys or in a student association

You can use administrative activities in a portfolio. You can coordinate with your student coach on how these administrative activities can contribute to the acquisition of learning outcomes of your program.

Financial support in connection with administrative activities is provided for in the 'Regulations on the Participation Councils and Degree Programme Committees', the 'Regulations on Board Membership Grants' and the 'Remuneration Scheme for committees and steering groups'. All these sets of regulations can be found here. You can have your administrative activities listed in the diplomasupplement as well.

Additional assistance in special circumstances

If you need extra support due to special circumstances that hinder your studies you can contact Student+

Halfway through the semester, you will receive an e-mail invitation to complete a survey about your semester and your teachers. A time will also be scheduled with your class to discuss the results of the survey with. If necessary, an additional evaluation can be requested with reasons given. For internships and graduation, the evaluation is done at the end of the semester. Results of all evaluations are published on the student square. Improvements as a result of the results are described on Canvas for the respective unit of study. Teacher evaluations are included in discussions between teachers and their supervisors. For questions or complaints, please contact: fontysict-kwaliteitszorg@fontys.nl

 

The following describes how your study programme has set up its assessment and what rules and guidelines apply. 

Each unit of study is concluded with an examination. In the Appendix Interim examination and test schedule you will find an overview of all examinations for all units of study in your program. Here you will also find what the exam looks like. For the exam you always submit a portfolio. Sometimes the exam also includes an interview, presentation, performance, and so on. The contents of the exams and assessment criteria can be found in the digital learning environment of your course. There you will also find the criteria that the evidence must meet. 
Examiners decide and substantiate whether you have passed or failed the exam. The decision is always made by at least two examiners appointed by the examination board. You will also receive feedforward, on how to continue your learning. You will receive the credits for the entire unit of study all at once.

You will have at least two opportunities per academic year to participate in an interim examination or test or to submit your portfolio for the interim examination. Results of an interim examination or test will be received within 15 working days, via the programme administration of your study programme. For some interim examinations and tests, such as an internship, the resit or adjustment may be scheduled for the following academic year. You may resit an interim examination or test for which you obtained a satisfactory result once. In such case, the highest result will apply.

The annex ''Interim examination and test schedule' indicates whether you have to register for interim examinations and tests and, if so, which interim examinations and tests this applies to. How and when you can register for an interim examination or test will be announced at the beginning of the academic year. At least three calendar weeks before the interim examination or test, the digital learning environment will contain information on when you can sit the interim examination or test or hand in your portfolio.

Oral interim examinations are held in public. Those interested in attending an oral interim examination must submit a request to that end to the examiner(s) at least two weeks in advance, and the examiner will inform you of these requests. If you object to it, an interested party's request will be rejected.

If you have to be present for an interim examination or test, you must always be able to provide proof of your identity. You can use a valid legal identification document: a passport, driving licence, Dutch identity card, ID card or passport from an EEA country or Dutch foreign national's document.

If you have no identification document due to loss or theft, you may take part in an interim examination or test if you can show official proof of application for a new proof of identity and your Fontys student card.

If you cannot participate in an interim examination or test, you can participate in it at the next test opportunity. If the timing of the next test opportunity causes an unreasonable delay in your studies, you can submit a substantiated request to have the test opportunity brought forward to the Examination Board.

If you fail an examination or test, you can participate in the next test opportunity. In the annex ''Interim examination and test schedule' you can see if you have registered for this (see also article 23). If the timing of the next test opportunity causes an unreasonable delay, you can submit a substantiated request to have the test opportunity brought forward to the Examination Board.

Inspection

Your study programme will also allow you to inspect your completed interim examinations and tests. Additional information on inspection can be found on our policy wiki. 

If you disagree with an assessment, you can discuss it with the examiner, the assessor or your student coach.

If you do not agree with the assessment of an interim examination or test, you can submit a request for review of your assessment to the Examination Board. You must do so within 20 working days of receiving the assessment. The Examination Board will respond within 20 working days of submission of your request.

If you disagree with the way an interim examination or test has been assessed, you can also lodge an appeal with the Examination Appeals Board. You must do so within six calendar weeks of receiving the assessment.

More information can be found in the Students’ Charter and via the Student Desk. 

If the Examination Board cannot guarantee the quality or result of a test, it may decide that the test will not be assessed or that the test result will be declared invalid.

If the irregularity falls under the responsibility of the study programme, the Examination Board will ensure that the study programme offers a new test opportunity in the short term.

If an examiner doubts the authenticity of work you submit for assessment, the examiner may conduct an additional interview with you to check and establish that authenticity.

Not following the rules that apply for an interim examination or test may be considered fraud. If you have committed fraud, the Examination Board can deny you the right to participate in one or more interim examinations and tests for a maximum of one year. If the interim examination or test has already been assessed, the result will be declared invalid.

In case of serious fraud, the Examination Board may propose that the Executive Board permanently terminates your enrolment (Section 7.12b of the WHW).

If the irregularity or fraud is only discovered after the completion of your study programme, the Examination Board may determine that you will not be awarded a certificate. If you have already received the certificate, it may be declared invalid and you may be asked to hand it in. In such case, the Examination Board may determine that you must pass new interim examinations or new tests before receiving your certificate after all.

Before making a decision, the Examination Board will hear you and any interested parties. A report will be drawn up, of which you will receive a copy. You are not obligated to answer questions in a meeting with the Examination Board. However, this may impact their decision. The Examination Board will communicate its decision to you, in writing, as soon as possible. The options for appeal will be indicated in the relevant communication.

More information can be found in the Fraud policy of your study programme's Examination Board.

The content of interim examinations or tests may change or interim examinations or tests may no longer be offered. In such case, a transitional scheme will apply. This means that, in addition to the normal offer, the old form of any interim examination or test that has changed will be offered at least two more times. The annex 'Transitional Scheme for Article 29' indicates which interim examination or test you can take to replace the 'old' component.

If you are working on a unit of learning outcomes, you will always have at least 12 months to pass the exam. If the learning outcomes change after those 12 months, the new learning outcomes will apply to you.

1. It is recommended that when restarting a Main semester you switch to a different Main semester, as this will allow you to fully participate in class. Consult with your Semester Coach to determine which Main semester is going suit you best;
2. If you want to retake Media 3 with the old set of learning outcomes, you can do so. You will then be assigned to the Main semester “Media Creation” but will be assessed and supervised by the teachers on the set of learning outcomes as defined in Media 3;
3. If you have passed Media 3, you need to get permission from the Examination Board to choose the Main semester “Front End Development” or “Media Creation”.

Passed interim examinations can expire if the knowledge and skills to which these interim examinations relate are demonstrably outdated. Fontys considers knowledge and skills assessed more than ten years ago to be demonstrably outdated. Therefore, the term of validity of successfully completed interim examinations is ten years. The Examination Board may extend this term at your request. 

If you have received assistance based on the Student Support fund scheme, the term of validity of interim examinations will be extended by at least the duration of the assistance provided.

Below is a description of the rules that apply when you complete your study programme or if you want to quit early. 

You will have passed the examination of the propaedeutic phase or the study programme if you have passed all the units of study (Section 7.10 of the WHW). The Executive Board will notify the Education Executive Agency (DUO) when you have passed the final examination of your study programme.

Cum laude is an additional annotation that will be added to your certificate if you complete your degree with an exceptionally good result. This annotation is subject to the following conditions:

Based on the study progress information in Progress, the Examination Board determines if and which distinction will be mentioned on the certificate. The Examination Board is authorized in individual cases to withhold a distinction when the Board has established a form of fraud by the student.

The distinction  'cum laude' is the highest degree possible. The requirements for the distinction 'cum laude' are:

• the student has passed all components of semesters 6, 7 and 8 uninterrupted (without restart) AND
• one of your advanced topics in semester 6 or 7 has been marked Outstanding AND
• the graduation project has been marked Outstanding.

You will receive your certificate after the Examination Board has determined that you have passed your propaedeutic examination or final examination. Fontys will organise a graduation ceremony for the handing out of the certificates. Alternatively, you may collect your certificate from the programme administration of your study programme at an earlier or later date. You can do so until a maximum of one year after completion of your studies. You will receive your certificate after it has been established that you have been enrolled and have paid the tuition fees for all the years of your enrolment (Section 7.11 of the WHW).

The certificate states the date on which you completed the study programme. This is the date on which you passed your last interim examination. If you want the date on your certificate to be a later date, you will have to postpone completing your last test activity.

Along with your certificate, you will receive a diploma supplement. This contains important information on your study programme, such as the degree you have obtained, the number of credits and the results you have achieved

The diploma supplement may also indicate whether you have performed administrative activities or been a student member of the Examination Appeals Board. You can apply for such an annotation yourself. The application form and protocol can be found under Useful documents & formats (fontys.nl).

If you drop out of your study programme, you can ask the Examination Board of your study programme to provide a statement of the interim examinations you have passed (Section 7.11 of the WHW). The statement may state how long the interim examination results are valid, subject to significant changes in the study programme.

The first point of contact for questions about your study programme is your student coach. Your student coach can answer many questions and – where necessary – can refer you to the student counsellor, the education manager or the Examination Board. For questions about the content of programme components, please contact the relevant lecturer. For information on practical matters such as how to register for tests, timetables and tuition fees, please contact the programme administration of your study programme. 

Any further information, for example on facilities, switching study programmes and personal circumstances, can be found at Fontys Helps.

If you feel that a Fontys staff member or a student has done something that harms you, or you disagree with organisational matters within your study programme, the first point of contact is your student coach, the education manager or a confidential advisor. If you believe certain aspects of your study programme are not properly organised, you can report this to the Degree Programme Committee. You also have the right to lodge a complaint about this with the Executive Board. You can submit complaints via the Student Desk. If the complaint has not yet been investigated by your study programme or the institute at which you study, the Student Desk may first forward the complaint to the director of your institute.

The institute your study programme falls under has a complaints procedure in place as well. This can be found here.

The Examination Board is independent and monitors the quality of tests and interim examinations. It also determines whether all units of study have been passed at the end of the study programme and awards the certificate.

In addition, the Examination Board decides on individual requests from students concerning – for example – exemptions and facilities, such as extra time for tests. Furthermore, the Examination Board looks into possible irregularities and fraud. The annexes include a list of who is on the Examination Board.

If you want to submit a request to the Examination Board, you can do so in the following way:

via the Examboard portal

You can reach the study programme's administration as follows:

• Programme administration of your study programme: Up to and including internship: fontysict-r10@fontys.nl. After internship: fontysict-tq@fontys.nl
• Examination Board: https://examboard.fhict.nl/
• Intake coordinator: fontysict-r10@fontys.nl
• Elite sport contact person: d.deman@fontys.nl
• Centre for Entrepreneurship: Centrum voor Ondernemerschap | Fontys
• Student Desk: https://www.fontys.nl/en/Appeals-objections-and-complaints.htm 
• Student counsellor and student psychologists: https://www.fontys.nl/en/Fontys-Helps/Contact.htm
• Central Participation Council: website / email
• Institute Participation Council: fontysict-ipc@fontys.nl 
• Degree Programme Committee: fontysict-jdpc@fontys.nl

If you feel that you are unreasonably disadvantaged in the application of these TER, the Examination Board may take a decision on this at your request. When it concerns admission to the study programme, the institute director makes the decision. To invoke this hardship clause, you will need to send a written request to the Examination Board, which must include substantiation of why you feel you are unreasonably disadvantaged.

In deciding whether this hardship clause must be applied, the Examination Board or the institute director must weigh your interests and those of the study programme. The Examination Board or the institute director will decide on your request and communicate the decision to you in writing, with substantiation, and will include your options for appeal in the communication. See also Article 44 of the Students' Charter. 

Where the TER do not provide for a specific situation, the Examination Board will decide, unless it concerns subjects that fall under the authority of the institute director.

If an immediate decision is required, the chair or deputy chair of the Examination Board or may decide on behalf of the Examination Board. 

Fontys terminology

Academic year	The period that begins on 1 September and ends on 31 August the following year.
Assessment	The process of making your learning visible in relation to learning outcomes.
Assessment portfolio	The evidence you selected that you believe demonstrates the learning outcomes of a unit of study.
Assessor	Examiner who decides and substantiates whether you have demonstrated the learning outcomes of a unit of study.
Associate Degree study programme	An Associate Degree study programme is a study programme in higher professional education, with a study load of 120 credits. According to the European Qualifications Framework (EQF), it is a level 5 study programme.
Bachelor's programme	A Bachelor's study programme is a study programme in higher education, with a study load of 240 credits. According to the European Qualifications Framework (EQF), it is a level 6 study programme.
Centre for Participation	The team within Fontys that helps participation councils, departmental committees and their discussion partners (Executive Board or directors) to do their work well.
Certificate	Written statement showing that you have certain knowledge and skills.
Competences	Competences are a combination of knowledge, skills, behaviour and attitude. These are required to function in the profession you are being trained for.
Courses and educational activities	Activities organised as part of the study programme that can help you learn.
CPC	Central Participation Council
Credit	A credit is the unit used to express the study load of a unit of study. Each credit is equal to 28 standardised study load hours.
Criterion-based interview	An interview between you and two examiners with the aim of assessing whether you have demonstrated the learning outcomes or learning objectives.
Curriculum	A coherent set of courses and educational activities in which students can participate in the context of the study programme.
Deficiency	The knowledge that is missing if you did not take the right subject cluster.
Degree Programme Committee	An elected committee of teachers and students that monitors the implementation of the TER and the quality of the study programme.
Diploma supplement	Official annex to your diploma, which is designed according to a European format. This lists the level, form, content and status of your study programme.
Diploma with subject combination	Old HAVO or VWO diploma (from before 1998), with a subject combination rather than a subject cluster.
Dual study programme	A dual study programme is one in which you combine studying and professional practice. Such professional practice is part of the curriculum of the study programme.
DUO	Education Executive Agency (DUO)
Elite Athletes Scheme	Scheme describing how Fontys students with elite athlete status are supported in combining their sport and their studies.
Evidence	The material, appropriate to the learning outcomes, through which you demonstrate your own development and your level in a portfolio.
Examination	Investigation by the Examination Board to determine whether you have passed all the units of study of the study programme (or the propaedeutic phase thereof).
Examination Appeals Board	The Board that will hear your appeal. The Board consists of a chair (legal expert), a lecturer member and a student member.
Examination Board	The statutory independent board that monitors the quality of study programme assessment.
Examiner	A lecturer or an expert from outside Fontys appointed by the Examination Board to assess your knowledge and skills.
Executive Board	The central governing body of Fontys University of Applied Sciences
Exemption	There are two forms of exemption: 1) for all or some of the admission requirements or enrolment requirements for the study programme; 2) for sitting interim examinations or subtests.
Feedback	Feedback to improve your learning. This feedback covers the quality of your work, your understanding of the subject, your commitment and study skills, and other aspects of your development.
Feedback for learning	Information about process and products during a student’s learning journey. Development is requested by students to gain insight into where they are at regarding the demonstration of the learning outcomes, and what next steps they can undertake to achieve mastery.
Fraud	Everything you do, or in some cases fail to do, that prevents the examiner from forming a reliable opinion of your knowledge and ability.
Full-time study programme	A full-time study programme is a study programme whose structure is such that students are assumed not to participate in any activities other than courses and educational activities.
Hardship clause	Provision in a law or regulation that allows you to derogate from what is in that law or regulation if you are unreasonably disadvantaged.
IELTS	The International English Language Testing System (IELTS) is a tool to test your proficiency in the English language.
Institute	An institute offers study programmes. Each institute is headed by a director.
Institute director	A director in charge of a Fontys institute.
Institution	Fontys University of Applied Sciences
Interim examination	An examination to establish your knowledge, ability and professional attitude as the conclusion of a unit of study. An interim examination may consist of a portfolio assessment with an oral component if necessary.
	Mandatory evidence may be part of your assessment portfolio. If you pass your interim examination, credits will be awarded.
Interim examination and test schedule	Annex to the TER showing which interim examinations and tests are offered by the study programme.
IPC	Institute Participation Council
Isat code	Each study programme is listed with a unique code in the RIO register. This code is used for each study programme by each university recognised by the Ministry of Education, Culture and Science.
Learning objective	A learning objective clearly and concretely describes what you will learn in terms of knowledge, skills and professional attitude.
Learning outcome	A learning outcome describes the knowledge, skill and professional attitude you demonstrate at the end of a unit of study.
Mandatory evidence	Evidence that you are required to include in the portfolio.
Master's study programme	A Master's study programme is a study programme in higher education, with a study load of 60–240 credits. According to the European Qualifications Framework (EQF), it is a level 7 study programme.
Minor	Elective curriculum of 15 or 30 credits that allows you to deepen or broaden your knowledge.
Minor regulations	Regulations that describe the content, courses, educational activities, assessment and completion of a minor.
National programme profile	The profile that describes what the graduate should know and be able to do in broad terms.
Nt2 diploma	Diploma of the official Nt2 State Examination in Dutch as a second language, of which programme II is considered to be the guideline for admittance to higher education.
Occupational requirements	If you are being trained for a profession that is subject to statutory requirements (occupational requirements), the training will enable you to meet these.
Part-time study programme	A study programme that takes into account the possibility of you having other commitments in addition to your studies.
Portfolio	A portfolio is a collection of evidence/material created by you that reflects your progress and development.
Portfolio assessment	An integrated assessment moment that determines whether you have demonstrated the learning outcomes based on your assessment portfolio and possibly an oral component.
Post-propaedeutic phase	Second phase of the Bachelor's study programme.
Professional product	Products you will soon need to be able to deliver as a professional in the exercise of your profession.
Profiling Fund Scheme	Scheme that provides student support in the form of granting graduation support from the Profiling Fund Committee.
Propaedeutic year	First phase of a Bachelor’s study programme.
Proposed learning pathway	A pathway proposed by the study programme with courses and educational activities to demonstrate the learning outcomes.
Registration	Registering for courses, educational activities and tests.
RIO	The RIO national register for institutes and programmes [Registratie Instellingen en Opleidingen – RIO] is a national register listing all study programmes leading to an official higher education certificate.
Specialisation	A specific specialisation in the curriculum of a study programme.
Student Charter	The regulations stating students' rights and obligations.
Student coach	Coach to guide you in making choices and shaping your personal learning pathway. In addition, the student coach will support you in your personal and professional development.
Student counsellor	A student counsellor is there to help students apply for facilities (aids you need to be able to study, such as extra time on a test) and help you find solutions to obstacles in your studies.
Student Entrepreneur Scheme	Scheme describing how Fontys students who have been recognised as student entrepreneurs are supported in combining entrepreneurship and their studies.
Student support fund Committee	Committee implementing the Student support fund Scheme. The Student support fund provides financial support for students who are faced with special circumstances.
Study advice	A recommendation given by your study programme at the end of your first year. The advice is about your chances and opportunities to successfully complete this study programme.
Study choice advice	Advice before you start the study programme, on whether it suits you.
Study choice check	The activity offered by Fontys before the start of a study programme to find out whether the study programme suits you.
Study load	The number of hours required by the average student to pass the study programme or an interim examination. The study load is expressed in credits, and 1 credit represents 28 study load hours.
Study plan	Plan in which you set out the arrangements for your personal learning pathway.
Study programme	A coherent set of units of study that allows you to meet the study programme profile. Each study programme is registered in the RIO and leads to a certificate.
Study programme form	Indicates whether the study programme is offered on a full-time, part-time or dual basis.
Study programme minor	A minor that can only be taken by students from a specific domain or study programme.
Subject cluster requirements	These are the requirements some study programmes set for the subject cluster you chose for your HAVO or VWO diploma.
Subtest	If an interim examination consists of several tests, we refer to these as subtests.
Teaching period	Fontys has divided the academic year into four 10-week teaching periods. You can find the period schedule in the Fontys annual agenda.
TER	Teaching and Examination Regulations
Test	A form of evidence, showing what you know or are able to do.
unit of learning outcomes	Educational unit with a coherent set of knowledge and skills, in which you have the freedom to choose how you work on it and to provide your own evidence to demonstrate this knowledge and skills.
Unit of study	Part of a study programme that concludes with an interim examination. Students are awarded the relevant credits upon passing the interim examination for the unit of study.
WEB	Dutch Adult and Vocational Education Act [Wet Educatie en Beroepsonderwijs].
WHW	Dutch Higher Education and Research Act [Wet op het hoger onderwijs en wetenschappelijk onderzoek].
Working day	Monday to Friday, except holidays and holiday days, which are included in the Fontys annual calendar.

Canvas	Electronic learning environment where among other things you will find learning materials, submit products, and communicate with teachers. Also, your formative feedback is saved there.
Formative indication	Development-oriented feedback and feedforward moment.
Open Learning	An open learning pathway, in which you dertermine the learning outcomes and the road to those outcomes by yourself. Students choose their own learning outcomes, study materials (Open Educational Resources) and educational activities in dialogue with a coach. The criteria whitin which the learning outcomes can be determined are specified in the Progamme guide Fontys ICT. From semester 2 onwards, students can opt for the "Personalised Programme" unit of study, within which the teaching format is open learning. The Personalised Programme can be taken for one of more semesters.
Programma Guide Fontys ICT	The programma guide contains all the information of all educational activities. The programme guide shall be digitally published 1 week before the start of the semester through the curriculumdatabase.
Progress Dashboard	Progress is the Fontys-wide study progress programme that records the results achieved that ultimately lead to the award of credits.
Semester coach	A teacher in the role of student coach for a semester.
Teaching method	An implementation form of education. Education uses different forms of learning to meet the different needs of students and teachers (especially in the degree of predictability and flexibility).